Impact of Intra-group Conflict on Group Performance-moderating Role of Cultural Diversity
نویسندگان
چکیده
In the present study, a model was developed to describe relationships between impacts of intra-group conflict on group performance-moderating role of cultural diversity. Data from 170 employees working in teams of GSM cellular companies located in Pakistan support our hypothesis. Data was analyzed through SPSS. Findings indicated that intragroup conflict had direct negative effects on group performance effectiveness. Furthermore, our findings suggest that reducing intragroup conflict and providing team members with the abilities to manage conflict effectively is a way to increase group performance and implement strategies to decrease a stressful work environment and increase team-building activities. At the end, conclusion, limitations, and future research directions are also discussed.
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